Back office
Back Office Administrator
- Office
- Neuchâtel
- Rate
- 40–60%
- Contract
- Permanent
- Domain
- Back office
Assidu SA is a family-owned company founded in 1979 and operating in Ticino since 1982. Today, we are a leading independent insurance and pension brokerage firm, ranking as the largest insurance broker in Italian-speaking Switzerland and among the top 20 brokers nationwide.
Our history began with the pioneering vision of our founder, Pierre Dubied, who established the business in Court (BE) with a clear principle: to exclusively represent our clients' interests through a neutral, transparent and sustainable approach. The formal establishment of Assidu SA on 1 January 1992 reinforced this identity and laid the foundations for consistent growth.
With over 45 years of experience, we have successfully transitioned into our third generation. We manage an annual premium volume of CHF 200 million, which continues to grow, supported by a team of 80 qualified professionals.
Our strength lies in our neutrality and independence: a solid, fully independent ownership structure (100% of the share capital is held by the founding family and members of the management team), no exclusive agreements with insurance companies (80 partners), and complete transparency regarding our mandates and remuneration.
This independence enables us to make long-term decisions guided by reputation, stability and the development of lasting relationships, rather than short-term financial considerations.
We place our clients' interests at the heart of everything we do, providing tailored solutions across all insurance lines, pension provision and mortgage financing.
As part of our growth strategy in Italian-speaking Switzerland and, more broadly, across French- and Italian-speaking Switzerland, we are looking for an experienced professional who shares our long-term vision and our core values of transparency and loyalty.
Putting people first
At Assidu, we believe that our greatest strength lies in our people. People are at the heart of our corporate culture: we foster an inclusive environment where every opinion matters and is valued.
We encourage open dialogue and individual contributions to help shape the company's future together. Joining Assidu means more than simply becoming part of an organisation: it means being recognised and heard as a professional whose voice actively contributes to our collective success.
What we offer
- The opportunity to join a market leader with stable family governance, where reputation and long-term relationships take precedence over short-term profits.
- A stimulating professional environment where your vision and opinions have a tangible impact on the company's operations and decision-making.
- Support for continuing professional development and specialised training.
- Access to in-house specialists and a well-structured back office, allowing you to focus on providing expert advice and building strong client relationships.
- A stimulating and dynamic working environment, a hybrid working model and 6 weeks of annual leave.
- The freedom to operate across the entire insurance market with complete independence and without conflicts of interest.
- Regular company events and opportunities to connect with colleagues, strengthen interpersonal relationships and celebrate shared achievements in an atmosphere of trust and mutual support.
- Ergonomic workstations and state-of-the-art technology designed to ensure maximum comfort and operational efficiency.
Your mission
- Manage insurance contracts: quotes, changes, renewals and cancellations.
- Follow claims files with the insurers through to settlement.
- Keep client and portfolio data up to date.
- Support the advisers in preparing their files.
Your profile
- Commercial apprenticeship (CFC/EFZ), ideally with insurance training (AFA / VBV).
- Experience in contract or claims administration is welcome.
- Accurate, independent and good at setting priorities.
- At ease with IT tools and enjoys working in a team.
What we offer
- 5weeksof annual leave, at least.
- 2daysof working from home a week, with screens and equipment provided.
- TrainingAssidu finances your training and supports you throughout your studies.






